Shipping & Packaging
Free Shipping
- We offer free standard shipping for our customers who are purchasing orders above the following amount:
- Australia: $100 AUD
- New Zealand: $125 NZD
- We also offer free express shipping for our customers who are purchasing orders above the following amount:
- Australia: $300 AUD
Discreet Packaging
- Black, biodegradable express package bags for costumes and accessories.
- Brown unmarked box for larger orders including but not exclusively to toys.
- Unmarked packaging with a courier sticker attached.
- Return address does not contain "Shy Banana".
Shipping Details
Depending on your location, your orders should take 3-5 business days to reach you.
We will send you an Order Confirmation email containing your tracking number once the order is completed and the product is ready for delivery.
If you order within Australia, we use Australia Post to courier the products to you.
- Please find the tracking number in the Order Confirmation email sent to your email.
- https://auspost.com.au/mypost/track/#/search
If you order within New Zealand, we use Post Haste to courier the products to you.
- Please find the tracking number in the Order Confirmation email sent to your email.
- https://www.posthaste.co.nz/tracktrace.html